Effective Date: 01/09/2025

Welcome to Salmaal7ajri.com, the official online platform for SALMA AL HAJRI Couture, a premium abaya brand from the Sultanate of Oman. By accessing and using our website, you agree to be bound by these Terms and Conditions. Please read them carefully before using our services.

  1. General Information

1.1 Salmaal7ajri.com is operated by SALMA AL HAJRI Couture, located in Oman. The website provides an e-commerce platform for purchasing abayas and related fashion products.
1.2 These Terms govern your use of the website and the purchase of products from Salmaal7ajri.com.
1.3 By accessing the website, you confirm that you are at least 18 years old or have parental/guardian consent.

  1. Product Information

2.1 We make every effort to display abayas and product descriptions accurately. Slight variations in color, fabric texture, or size may occur due to screen settings or production batches.
2.2 All products are subject to availability. If a product becomes unavailable after your order, we will notify you and offer a refund or an alternative.

  1. Pricing and Payment

3.1 Prices are displayed in the customer’s local currency for convenience. Final payments are processed in Omani Rials (OMR) or in other currencies supported by our payment gateway.
3.2 salmaal7ajri.com reserves the right to update prices at any time without prior notice.
3.3 Payments can be made securely via credit/debit cards or other approved payment methods listed on the website.

  1. Orders and Shipping

4.1 Placing an order constitutes an offer to purchase from Salmaal7ajri.com, subject to availability and acceptance.
4.2 Upon successful payment, you will receive a confirmation email or WhatsApp message, which indicates acceptance of your order.
4.3 We deliver within Oman, GCC countries, and selected international destinations. Delivery times and fees depend on your location and chosen shipping method.
4.4 SALMA AL HAJRI Couture is not responsible for delays caused by events beyond our control, such as customs clearance or courier issues.

  1. Returns and Refunds

5.1 Returns and exchanges are accepted within 14 days of delivery, provided the abaya is unused, in original packaging, and with all tags attached.
5.2 Customized or tailored abayas are not eligible for return or refund.
5.3 Original shipping fees and customs duties (if applicable) are non-refundable.
5.4 Approved refunds will be processed within 14 business days after product inspection.

  1. Intellectual Property

6.1 All content on Salmaal7ajri.com, including text, images, designs, and logos, is the intellectual property of SALMA AL HAJRI Couture or its licensors.
6.2 Unauthorized copying, reproduction, or commercial use is prohibited.

  1. User Conduct

7.1 By using our website, you agree not to:

  • Engage in illegal, fraudulent, or abusive activities.
  • Upload or spread harmful software.
  • Violate others’ rights, including intellectual property.

7.2 We reserve the right to suspend access to users who violate these Terms.

  1. Limitation of Liability

8.1 SALMA AL HAJRI Couture is not liable for:

  • Damages resulting from misuse of products.
  • Website errors or temporary service interruptions.
  • Delays caused by shipping providers or customs authorities.

8.2 Our maximum liability is limited to the total amount paid by the customer for the purchased product(s).

  1. Privacy Policy

Use of salmaal7ajri.com is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data in compliance with Omani law.

  1. Governing Law

10.1 These Terms are governed by the laws of the Sultanate of Oman.
10.2 Any disputes will be resolved in Omani courts.

  1. Changes to Terms

11.1 Salmaal7ajri.com may update or amend these Terms without prior notice.
11.2 Continued use after updates constitutes acceptance of the revised Terms.

  1. Contact Us

Email: support@salmaal7ajri.com
Phone: +968 (99882298)
Address: Muscat, Oman

  1. Account Creation

13.1 Users may need to create an account to access certain features.
13.2 You are responsible for maintaining the confidentiality of your login details.
13.3 We may suspend or terminate accounts for suspicious or unlawful use.

  1. Promotions and Discount Codes

14.1 SALMA AL HAJRI Couture may offer promotions or coupons subject to specific terms.
14.2 Only one promotion may be used per order unless otherwise stated.
14.3 We reserve the right to modify or cancel any promotion without notice.

  1. Product Usage Disclaimer

15.1 Please follow care instructions provided with each abaya to ensure longevity.
15.2 SALMA AL HAJRI Couture is not liable for damages resulting from improper care or cleaning methods.
15.3 Product use is at the customer’s own responsibility.

  1. Customer Reviews

16.1 Customers may leave honest and respectful reviews.
16.2 We reserve the right to remove any offensive, misleading, or abusive content.

  1. Force Majeure

17.1 SALMA AL HAJRI Couture is not liable for delays or failures caused by uncontrollable events such as natural disasters, strikes, or technical issues.

  1. Third-party Services

18.1 The website may include links to third-party services. SALMA AL HAJRI Couture is not responsible for their content or policies.

  1. Social Media and Public Use

19.1 Users are not permitted to use the SALMA AL HAJRI Couture name, logo, or content for commercial purposes without prior written approval.
19.2 By tagging or mentioning SALMA AL HAJRI Couture on social media, you grant us the right to repost or share your content for promotional purposes.

  1. Child Protection Policy

20.1 Our products and services are not intended for use by children under the age of 13.
20.2 If you are under 13, you may not use this website or provide any personal information.

  1. International Shipping and Customs

21.1 International customers are responsible for any customs duties or taxes imposed by their country.
21.2 SALMA AL HAJRI Couture is not responsible for delays caused by customs clearance processes.